ASSISTANCE
User
Errors
If you are using
Windows XP
"Missing
Plugins"...Can't Log in
Next button does not
appear
Next
button Disappears
If you click training
and nothing happens
Employees
Section
Add or delete employees after
Setup
Changing the
Administrator
Re-assigning the
Compliance Officer
Training
Status
Change/Reprint Cover
Sheets
Reprint
Certificates
Employee
Database
HIPAA
Security Section
Change & Reprint
Risk Analyses
Forms
Section
Types of
Forms
Download a
Form
Download All
Forms
Program
Requirements
PC Users
Mac Users
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User Errors Using Windows XP Do the following to help your computer optimize your performance and
run more efficiently: Flash Player Unintall & Download
Links Next button does not
appear Next button
diappears after audio finishes If you click
training and nothing happens If you have any questions call or email us, we would be happy to help
you! |
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Administrator and Compliance Officer
Access |
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Setup |
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Employees Section |
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Add/Delete Employees
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| Changing the
Administrator If you have a new Administrator call HCSI to have them added and setup correctly. |
| Re-assigning a
Compliance Officer If an employee is promoted to a compliance officer position, the Administrator can change their status in the "Employees" area. This will allow them to access the Setup and Management training for the area of compliance they have been assigned. To do this, click on the employee's name that was promoted, click the check box next to the title they were assigned (HIPAA Compliance Officer, OSHA Compliance Officer, etc.). When you are finished click "Save/Print" and it will save these new settings and allow you to print the new information. |
| Training Status
In this "Employees" area the Administrator can keep track of the employees' training progress. Across from their name it shows their status (Office admin, Management, or Employee). There is also a bubble that shows their overall progress. If you wish to see specifically how far along they are, you can click on each account and scroll down to the bottom of the screen to see their progress in each course. |
| Change or Reprint Cover
Sheets If the Administrator needs to change or reprint an employee's cover sheets they must first click on the employee's individual account, make the changes, click the "Save/Print" button, then the program will print their cover sheets again. |
| Reprint Certificate of
Completion To reprint the certificate of completion for an employee, click on the employee's name in the Employees area and scroll down to the bottom of the account and click on "view certificate" next to the course which was completed. |
| Employee
Database The "Employees" area makes a great employee database where the Administrator can document the employees' names, each of the employees' exempt or non-exempt status, pay rates, work schedules, etc. The Administrator can also go back into this area at any time to change these designations. Once they are changed the Administrator can click "Save/Print" and it will give the option to print out the new information. |
| HIPAA Security Section
After the HIPAA Security Setup is complete, the Compliance Officer can access this section to change the Risk Analysis that was created in setup. This option is found on the left-hand side after login. |
| Change or Reprint the Risk
Analyses To change or reprint areas in your Risk Analyses, click on the Risk Analysis you wish to change (Hardware/Software, Facility, or Environmental) and make your changes. Once you are finished click "Save/Print" (at the bottom of the screen) and the system will save your changes and give you the option to print all Risk Analyses. If you wish to change another of the Risk Analyses, cancel the print job and click on the next Risk Analysis you wish to change. |
| Training Section In this section you will be able to go through your online training. General Setup must be completed before the Administrator or the Compliance Officers can access this option. Once a Compliance Officer has finished the setup and the employee training for their area of compliance (HIPAA Privacy, HIPAA Security) then the training for the rest of the office will be unlocked in that area. To the left of each course, there is a progress indicator that shows the progress in each course. You can read and follow the training at your own pace. The system automatically tracks your progress. If you choose to stop your training session before completion, the system will save your place and when you begin again it will return you to where you left off. The Administrator can track the progress of any of the employees by clicking on the "Employees" link on the left-hand side of the menu. |
| Forms Section
After setup is complete, the Compliance Officer or members of management can access this area. This area allows you to access and download compliance forms for your practice. These forms are in "word document format", which makes them completely customizable for your office. You can download them one-by-one (as you need them), or you can download all of the forms by clicking the "Download All Forms" link at the bottom of the page. |
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Types of Forms There are two categories of forms: 1.HIPAA Privacy 2. HIPAA Security |
| Download a Form
To download and customize a form to your practice you must do the following: 1) Click on the form you wish to use/download. The system will bring the form up in a word document. 2) Customize all the blue highlighted areas in the form. 3) Save the form onto your computer by clicking "File" (in the upper-left corner), "Save as," then click "My Documents" and save it to that folder or some place where you can easily find it again. Once you are done you can click the "back" button (upper-left corner) to return to the list of forms. |
| Download All
Forms If you want to download all of the forms to your computer and customize them later, click the "Download All Forms" button and it will download all the compliance forms to your computer (requires an archive utility like WinZip). Note: Don't forget to save the forms to a place where you can easily find them again. |
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Program Requirements
Macintosh |